Demo 2 — Tabarru · Facebook Messenger · One-Touch Survey
Scene 1 — Facebook ad click-to-Messenger entry
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صوتك مهم. أخبرنا عن وضعك واحصل على 100 دج رصيد هاتفي. 3 دقائق فقط.
Your voice matters. Tell us about your situation, get 100 DA mobile credit. 3 minutes.
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صوتك يُغيّر
Your voice changes things
Tabarru — تبرع
messenger.com
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Amina, Youssef and 847 others
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Scenes 2–6 — Full Messenger thread (tap "Send Message" above to jump here)
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Tabarru
Active now
Today at 9:41 AM
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مرحباً بك في تبرع 👋
Welcome to Tabarru. We're a small team listening to people on the move. Choose your language to continue.
9:41 AM
9:41 AM
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Quick verification — we'll send a 6-digit code to your phone.
We don't store your number. We just need to confirm you're a real person to send the top-up.
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Your number is used only for verification and top-up delivery
9:42 AM
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1/5 — How safe do you feel where you are now?
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2/5 — Where are you currently located?
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3/5 — What's your biggest concern this week?
Type your answer — or tap the mic to send a voice note 🎙️
Type a reply…
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4/5 — Which of these have you experienced in the past month? Select all that apply.
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5/5 — Rate how helpful Tabarru has been so far:
Aa
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24-hour engagement window (FEP): The moment the user taps "Send Message" on the Facebook ad, Messenger's 24-hour Free Entry Point window opens. Within this window, the bot can send any message — unlimited, free, no template approval needed. After 24 hours with no user reply, outbound messages require a pre-approved Message Template (Messenger's equivalent of WhatsApp HSM), typically costing $0.01–0.03/message. Subscribing YES above allows Tabarru to re-open via templates — critical for longitudinal panel re-engagement.
Scene 7 — Channel assessment
💬 Facebook Messenger — Channel strengths & constraints
  • Lowest friction onboarding — zero accounts, zero app installs. User is already in Facebook; one tap opens the thread.
  • Familiar surface — Messenger UI is deeply recognisable. No learning curve; quick-reply chips feel native and obvious.
  • Free for the user (zero-rated) — Facebook is zero-rated on most Algerian SIM cards. Respondents in data-poor situations can participate without mobile credit cost.
  • Click-to-Messenger ad targeting — Facebook's ad targeting (location, language, interest) is unmatched for reaching specific migration corridors.
  • 24-hour window = hard ceiling on longitudinal engagement — after 24h silence, every outbound message requires a paid, pre-approved template. Longitudinal panels must budget for this or rely on re-ad re-entry.
  • Limited quick-reply capacity — Messenger shows max 3 quick-reply chips in the visible area before horizontal scroll. Designing survey branches that fit this constraint takes care.
  • Mali / Sahel penetration: ~0.8% — Facebook Messenger is strong in North Africa (Algeria, Morocco) but very thin in Mali, Burkina Faso, and across the Sahel. Origin-country panels will be skewed toward the digital minority.
  • Voice notes stay in chat layer — voice note input works perfectly as a free-form Q3 answer, but it cannot be embedded inline in a structured template message. Voice panel data lives as audio attachments, not structured fields — requires a separate transcription pipeline.
  • No end-to-end encryption by default — standard Messenger threads are not E2E encrypted (unlike WhatsApp). For sensitive protection-related surveys, this is a significant concern requiring explicit respondent disclosure.